Technical Support Service - 24 Hours a Day & 7 Days a Week
At FatherShops, we understand that running an online store doesn’t adhere to regular business hours. That’s why we offer a dedicated 24-hour Technical Support Service to all our customers.
Whether you have technical queries, sales questions, or general inquiries, our specialized staff is available around the clock to assist you through our live chat feature.
24/7 Assistance for Premium Kit Plan Users
For users of our Premium Kit plan, this around-the-clock service ensures that you have access to immediate, real-time assistance, no matter the time of day or night.
Our team of experts is always on standby to provide technical support, help with sales-related queries, or answer any general questions you might have about our services.
This constant availability is part of our commitment to providing an exceptional level of service and support to our premium users.
Support for Basic and Pro Plan Users
If you're on the Basic or Pro plan, you’re still an important part of the FatherShops family, and we’re here to support you. While live chat support is exclusive to Premium Kit users, you can easily reach out for assistance by creating a support ticket here:
Submit a Support Ticket
Once you submit your query, you can expect a comprehensive response from our team within 24 hours. We ensure that every inquiry is addressed with the same level of expertise and care, regardless of your plan.
Our goal at FatherShops is to provide you with the support you need to run your online store smoothly and efficiently.
With our 24-hour Technical Support Service for Premium Kit users and responsive ticketing system for Basic and Pro plan users, you can rest assured that help is always just a few clicks away.
At FatherShops, we’re not just a platform for your e-commerce business; we’re your partners in success, available any time you need us.